This Privacy Policy explains how Privé Aero ("Privé Aero", "we", "us" or "our") collects, uses, shares and protects personal data when you use our website or contact us. We act as the data controller for the personal data described here. We process personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where it applies to you, the EU General Data Protection Regulation (GDPR).
1. Data Controller
- Controller: Privé Aero
- Address: Nish Istanbul Residence D Block No 121, Cobancesme Mah. Sanayi Cad. 34196, Bahcelievler, Istanbul, Turkey
- Email: sales@priveaero.com
- Telephone: +90 850 380 01 77
2. Personal Data We Collect
We collect only the data we need to respond to you and to provide our services:
- Contact and enquiry data you provide through our forms, email, telephone or WhatsApp, such as your name, company, email address, telephone number and the content of your message or request.
- Commercial data generated in the course of a business relationship, such as quotations, orders, part requirements, correspondence and payment or delivery details.
- Technical and usage data collected automatically when you visit the website, such as IP address, browser and device type, pages viewed and referring pages, primarily through cookies and similar technologies.
We do not intentionally collect special categories of personal data through this website, and we ask that you do not send us such data.
3. How and Why We Use Your Data
- To respond to enquiries and provide quotations, information and support.
- To perform and manage contracts, including sourcing, orders, delivery, invoicing and after sales matters.
- To operate, secure and improve our website.
- To meet legal, regulatory, tax, accounting and export control obligations.
- To send service related communications and, where permitted, occasional commercial updates you can opt out of at any time.
4. Legal Basis for Processing
Under the KVKK and the GDPR, we rely on the following legal bases: the performance of a contract or steps taken at your request before entering a contract; compliance with a legal obligation; our legitimate interests in operating and promoting our business in a proportionate way; and your consent, where consent is required, for example for certain cookies or marketing.
5. Cookies and Tracking
We use cookies and similar technologies to make the website work and to understand how it is used. You can control non-essential cookies through your browser settings. For details, please see our Cookie Policy.
6. Sharing Your Data
We do not sell your personal data. We may share it only as necessary with:
- Service providers who support us, such as hosting, IT, logistics, freight, payment and professional advisers, under appropriate confidentiality and data protection obligations.
- Suppliers or partners where this is necessary to fulfil your request or order.
- Public authorities, regulators or courts where required by law, and parties involved in a corporate transaction where relevant.
7. International Transfers
As an aviation business serving customers and suppliers across more than sixty countries, we may transfer personal data outside your country, including outside Turkey or the European Economic Area. Where we do so, we apply appropriate safeguards required by the KVKK and the GDPR, such as adequacy decisions or standard contractual clauses.
8. Data Retention
We keep personal data only for as long as necessary for the purposes described above, including to meet legal, tax, accounting and airworthiness traceability requirements, after which it is deleted or anonymised. Retention periods vary according to the type of data and the applicable legal obligation.
9. Security
We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so while we work to protect your data we cannot guarantee absolute security.
10. Your Rights
Subject to applicable law, you have the right to learn whether we process your data and to request access to it; to request correction of inaccurate data; to request deletion or restriction; to object to certain processing; to request portability; and to withdraw consent where processing is based on consent. Under Article 11 of the KVKK you also have specific rights, including the right to request that data be corrected, deleted or destroyed and that third parties be informed accordingly.
To exercise your rights, contact us at sales@priveaero.com. We will respond within the period required by law. You also have the right to lodge a complaint with the Turkish Personal Data Protection Authority (KVKK) or, if the GDPR applies to you, your local supervisory authority.
11. Third Party Websites
Our website may link to third party sites that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to read their privacy notices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always published on this page with its effective date.
13. Contact
For any question about this Privacy Policy or how we handle your data, contact sales@priveaero.com or write to us at Nish Istanbul Residence D Block No 121, Cobancesme Mah. Sanayi Cad. 34196, Bahcelievler, Istanbul, Turkey.